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Support

Frequently Asked Questions

Shipping takes 3–8 days on average. Delivery times can vary by product and destination, and some large or oversized items may take a little longer.

We only sell and ship within the United States, to addresses in the contiguous U.S. We do not ship to Alaska, Hawaii, U.S. territories, or international addresses.

After your order is placed, we will email you a tracking number as soon as your product ships.

You can also view available order information through your customer account.

Tabor & Vine works with third-party manufacturers and suppliers to offer products selected for design, functionality, and quality. Materials, manufacturing methods, certifications, and sustainability practices may vary by product and manufacturer. Please refer to individual product information where available.

Orders may begin processing shortly after they are placed. If you need to request a change or cancellation, contact us as soon as possible. We cannot guarantee that an order can be changed or cancelled after it has been submitted to a manufacturer, supplier, warehouse, or fulfillment provider.

Gift wrapping is not currently available.

Care and maintenance requirements vary by product and manufacturer. Follow any care, assembly, safety, or maintenance instructions included with your product. Where product-specific instructions are available on the product page, those instructions should also be followed.

Tabor & Vine offers 30-day and 60-day return programs depending on the product purchased. Each product page shows its return window directly beneath Add to Bag, and the window begins on the confirmed delivery date.

Please contact us before returning anything. Change-of-mind returns must be unused, unassembled, in their original condition, and include the original boxes, protective packaging, hardware, accessories, instructions and every component. Every request is reviewed; returns are not approved automatically. Full conditions are on our Returns & Refunds page (/returns).

Tabor & Vine covers return shipping for authorized returns under our 30-day and 60-day programs. Once a return is approved, we send the return instructions, the authorized shipping address and a prepaid shipping label. Please do not ship anything back until you have received those instructions.

Possibly. Products may be fulfilled by different manufacturers, suppliers, warehouses, or carriers. Items from the same order may therefore arrive separately and may have different tracking information.

Some products may require assembly, installation, adjustment, or other setup. Assembly requirements vary by product. Please review the product description and follow all manufacturer instructions, safety warnings, and assembly guidance provided with the item.

If your order arrives damaged, defective, incorrect, or incomplete, contact us promptly, preferably within 72 hours of delivery, and include photographs where you can. We will coordinate an appropriate resolution, which may include replacement components, replacement merchandise, or a refund.

Please keep all of the original packaging, including the boxes and protective materials, until your claim is resolved. The original packaging is required to process a damage claim.

For order questions, product issues, shipping concerns, or general support, contact:

ecommerce@luminaryfirm.com

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Tabor&Vine

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